Job Description
Account Manager
Brokerkit ( https : / / getbrokerkit.com ) is a fast-paced, success-driven, team-oriented B2B Software as a Service company focused on the residential real estate industry.
We help real estate brokers grow by improving their agent recruiting and retention. Do you have the ability to thrive in a startup environment?
We are looking for candidates with an entrepreneurial spark!
We are looking for an elite relationship manager and seller to join our sales team as an (AM) Account Manager. The AM will manage renewals and expansion sales on our platform to North American-based residential real estate brokers.
The AM should be a self-starter with a track record of consistently closing deals and achieving quotas and being tech-savvy enough to coach our customers on maximizing their use of the platform.
Our company consists of team members who are within the top 1% in talent and performance. If you feel you can deliver this same level of excellence, we encourage you to apply.
Responsibilities
- Consistently achieve the sales quota of 100% annual renewal success while selling $20k / month ($240k / year) in expansion sales.
- Sales
- Manage the sales process for customers for renewals and expansion sales
- Engage with customers who request to cancel to salvage them
- Prospect prior customers who canceled for reactivations
- Drive customer adoption and retention
- Build and manage effective relationships with our customers
- Coach customers on how to succeed in growing their brokerage by improving their agent recruiting and retention
- Keep in regular contact with customers to ensure their satisfaction and success
- Reach out to customers and hold business reviews to drive success and expansion
- Work with the Customer Success team to maintain customer satisfaction, drive adoption,
and get renewals / expansion sales
- Keep abreast of our product, the industry, and technologies to ensure you are a trusted resource to prospects
- Follow the established sales processes and consistently use the CRM to document all interactions, ensuring efficient lead and opportunity management
- Hit activity goals consistently for calls / appointments and maximize phone / Zoom time to drive the activity needed to hit the sales quota consistently
Candidates must align with our core values :
- Services the customer above all else
- Does the right thing - even when it hurts
- Hungry for achievement
- Coachable team player
- Innovative problem solver
Required Qualifications
- Fluent in English and sounds native working with US / Canada customers
- Minimum 3-5 years of sales account management experience
- Effective at coaching customers to success, and you are someone who customers will like, respect, and trust and want to work with
- Can articulate how you developed an activity-based plan to achieve quota in the past
- Strong capabilities to give online (Zoom) demos and presentations
- Positive and energetic phone skills, excellent listening skills, and strong writing skills
- Strong problem solver who has a strong ability to learn new technology and ramp up quickly
- Ability to thrive in a highly competitive, high-energy sales team environment while still being a team player
- Can hit activity targets for calls / emails / appointments consistently
- Organized and effectively documented activities in the CRM consistently
- Ability to work independently without a lot of direction
- Strong negotiation and closing skills
- Able to travel to and attend real estate industry events as needed
Preferred Qualifications
- Residential real estate experience
- Experience as an AM managing renewals and expansion sales for B2B SaaS products selling into SMB and mid-market accounts with successful quota attainment for 2+ years with similar annual contract values ($4-30k) and a similar-sized quota.
What We Offer
- The base compensation is $2,100-2,300 / month, paid hourly based on experience.
- You can earn up to $4200-4600 monthly with uncapped commissions depending on achieving sales goals.
- This is a full-time (40 hours per week, Monday through Friday) remote role as an international contractor.
- You will be paid hourly in USD based on the hours you log, and the money will be deposited in your local account in your local currency.
- The work hours for the position are 9 am - 5 pm in one of the US timezones.
- This is a remote position; you can work from anywhere in LATAM.
- You will need a good home office setup, reliable internet and phone service, and a current computer to run our primarily web-based applications.
