Resumen
Why TP?
We are the industry leaders with presence in 95 countries! Great Place to Work has ranked us as one of the best companies in the country and the world.
We don't stop innovating, and we always go beyond.
Are you ready to work with the best?
Responsabilidades
What you'll do as a Sales Associate at Teleperformance :
Offer customers new products and services that will help their businesses succeed.
Troubleshoot hosting and website services client's products as needed, take full ownership, and provide thorough resolution to customers
Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution
Meet metrics such as Customer Availability,
Net Promoter Score, and New Sales Per Day
- Provide excellent customer service by being a good listener.
- Work with confidential customer information, while treating it sensitively.
- Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
- Keep a constant working knowledge of our client's products, services, and promotions.
- Document and update records in the required systems.
Requisitos
Who are you?
The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable interacting with existing and potential customers;
reviewing products, working with partners, and selling solutions!
- A high school graduate (must have a diploma or certificate).
- Someone with an advanced English level and great communication skills.
Sales experience with a proven record of understanding customer needs
Proven ability to promote and build extraordinary customer rapport
Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience,
one customer at a time
Extensive knowledge of internet technology / CRM or other customer management software is a plus!
Enjoy :
- 5-month contract.
- Paid Training
- Available to work at home and in our site - Miraflores
- Salary of S / . 2325 + S / .270 fixed bonus + 40% Variable + mobility acordding to schedule.
- Available schedules from 02 : 00 A.M to 1 : 00 P.M Monday to Sunday (2 days off) (43 hours per week). ?
Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro
