Sales/Customer Service

Job Family: Supply Chain/Logistics/Customer Service- Business Unit: SBU North America- Location: Windsor, WI, US, 53598**Job Title**: Customer Service Specialist**Essential Duties and Responsibilities**:- Answer front desk calls and route them to appropriate channels- Develop expertise on our various products- Ensure we deliver the best experience possible through our channels of contact- Be able to help with customer pick ups for both retail customers and our dealer customers- Be a primary contact with customer inquiries about our various products- Strategize ways with the team to improve our service, streamline our processes, and better serve our customers- Communicate with the entire team when needed to provide the best and most accurate customer experience possible- Be highly organized, time efficient, goal-orientated, a team player, and competitive with a sense of urgency- Have awareness and willingness to learn existing, emerging, and seasonal trends**Required Qualifications**:- Working Hours Full-Time: Monday through Friday 7:30AM to 4:00PM- 2+ years in a customer-service orientated role- Proficient in Microsoft Office- Ability to lift 50 to 60 pounds when needed- Strong written and verbal communication skills- Experience being a team player collaborating across departments and facilities- Strong people skills and ability to effectively manage conflict**Desired Skills**:- An interest in agriculture and knowledge of seed- Ability to work under mínimal supervision and with limited guidance- Strong ability to manage multiple projects simultaneously- E-commerce experience is a plus**Compensation & Benefits**:- This position is paid hourly; negotiable based upon experience.- This is a unique career opportunity with room for growth.**Nearest Major Market**:Madison