The Offer
- Fantastic work culture
- Flexible working options
- A role that offers a breadth of learning opportunities
The Job
Key Responsibilities :
- Inventory Management : Manage stock levels, conduct timely restocking, and ensure minimal stockouts. Optimize inventory management systems to balance cost and availability effectively.
- Order Processing : Oversee the order fulfillment process including picking, packing, and labeling. Ensure orders are processed accurately and delivered on time to enhance customer satisfaction.
- Process Optimization : Identify and implement improvements in operational processes to increase efficiency and reduce costs.
Automate tasks where possible to enhance productivity.
- Compliance and Safety :
Maintain strict adherence to health and safety regulations, ensuring a safe work environment. Keep detailed records and documentation for compliance and operational integrity.
- Customer Success Relations : Handle direct communications with customers regarding shipments, quality issues, and returns.
Foster a positive work environment that encourages teamwork and employee development.
Reporting and Analysis : Analyze performance data to make informed decisions. Maintain daily fulfillment logs and reports using tools like Google Sheets or Excel.
The Profile
Qualifications :
- Proven experience in warehouse fulfillment with a focus on Direct-to-Consumer operations.
- Strong organizational skills and exceptional attention to detail.
- Proficiency in using warehouse management systems (WMS) and familiarity with inventory software.
- Excellent problem-solving skills and the ability to analyze data to improve operational performance.
- Effective communication and interpersonal skills, capable of working collaboratively.
- Knowledge of relevant health and safety regulations.
- A proactive and results-oriented approach, able to thrive in a fast-paced and changing environment.
As our Warehouse Fulfillment Assistant, you will play a pivotal role in managing our Direct-to-Consumer (D2C) operations, focusing on inventory management, order processing, and enhancing overall operational efficiency.
This role is ideal for someone with a strong background in warehouse operations who is passionate about improving processes and ensuring customer satisfaction.
The Employer
Join our client family-owned business specializing in cold storage, fulfillment, and logistics based in New York. Our client is dedicated to delivering exceptional service and helping our clients' businesses thrive.