Call Center Representative

Customer Service Agent (Remote) H ConstructionLLC Location : Lima, Peru Job Type : Full-Time (48 hours per week),Remote H Construction LLC, a leading home remodeling companyin the U.

S., is looking for a Customer Service Agent to join ourteam. This is a 100% remote position for a dedicated professionalwith strong customer service experience, excellent organizationalskills, and the ability to work efficiently in a fast-pacedenvironment.

Work Hours : - Monday to Friday : 8 : 00 AM to 5 : 30 PM(1-hour lunch break) - Saturday : 9 : 00 AM to 3 : 00 PM (30-minutelunch break) Key Responsibilities : - Manage contracts and projectdocumentation.

- Schedule and track appointments. - Coordinate withfield technicians.
- Confirm and record payments. - Handle inboundcustomer calls and follow up on proposals.
- Maintain and updateinformation in our CRM system. Qualifications : - Advanced English(C1) level required (evaluated during the interview).

Ideally, youhave at least 3 months of experience living in an English-speakingcountry. - Minimum 1 year of experience in customer service or asimilar role.

- Typing skills : Fast and accurate typing ability isessential. - Proficiency in Excel and other Microsoft Office tools.
- Strong communication skills, able to manage difficult customerinteractions and follow established protocols. - Personal equipmentrequired : A computer and a quality headset with a microphone -Resides in Lima, Peru.

Technical Requirements : - A reliableinternet connection (minimum 20 MB) and a quiet workspace for videocalls. Preferred (but not required) : - Experience in theconstruction / remodeling field.

Compensation & Benefits : -Competitive salary starting at S / .2,000 per month during the3-month trial period + commission based on performance.

After thetrial period,
salary increases to S / .2500 + commission. -Half-month salary bonuses in July and December. - Paid Holidays -Paid vacations - Health insurance Important Notes : - Start Date : Assoon as possible - If you are not based in Lima, Peru, pleaserefrain from applying.

How to Apply : Interested candidates shouldsubmit their CV to [email protected] with the subjectline : Call Center Application Your Full Name and leave yourinformation in indeed.

Job Type : Full-time#J-18808-Ljbffr