Depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.ResponsibilitiesReview service quality, production systems, and client reporting within cash and trade operations.Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations.Recommend quality reviews of cash management services, production systems, and client reporting.Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team.Contribute to planning, budget management and formulation of procedures.Serve as backup to the Cash and Trade Operations Senior Manager.Qualifications5-8 years of experience in a related cash and trade operations management role.Proven experience in creating and implementing processes that result in improved business performance.Effective verbal and written communication and analytical skills.EducationBachelor's/University degree or equivalent experience.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Job Family Group: Operations: Transaction ServicesJob Family: Cash ManagementTime Type: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
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