Job Purpose: The Deputy Head of Boutique plays an important role in inspiring and managing the boutique team to achieve the mission of the brand, and is the primary driver of effective day-to-day operations in the boutique. As a bridge between the Head of Boutique and the Boutique team, the Deputy Head of Boutique supports the Head of Boutique to reinforce, communicate and execute The Chanel Difference on the Boutique floor to ensure luxury retail leadership.Vision: The ultimate house of luxury defining style and creating desire now and forever.Mission: Dedicated to inspiring and managing the boutique team to engage the consumer of today and tomorrow to the brand by providing unsurpassed service to all our customers (internal and external) while supporting the Head of Boutique in ensuring high image standards in the boutiques at all times while being committed to the employee's personal and professional development and growth.Key Responsibilities:Uphold the Image of the Brand (VM Merchandising + BTQ Maintenance + Grooming)Manage and inspire the Boutique teamBuild a Client-centric Boutique teamProperly manage Merchandise & InventoryEffectively manage day-to-day OperationsFoster close partnershipsForm close partnerships with W&FJ Division, and the relevant divisions (IT, Finance, ODHR, Logistics, Communications) as well as within the Fashion division (VM, Marketing, Product, PR, Training) to best execute and achieve business objectivesPerson Specifications:Secondary School Graduate. University graduate a plusFashion / retail / luxury background an advantageMinimum 2 years' experience in managing a team of no less than 5 membersFluent in English and local language, Mandarin a plusKnowledge of shop operations such as stock organization, cash, and credit card handling stock count measuresAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
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