Job Purpose: As a key member of the Chanel team, the Deputy Head of Boutique plays a pivotal role in driving the success of our luxury boutiques.
This role requires a strong leader who can inspire and manage a high-performing team to deliver exceptional customer experiences and drive business results.
Deputy Head of Boutique Leader Vision: At Chanel, we are committed to creating an inclusive culture that nurtures personal growth and contributes to collective progress.
We believe that the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.
Mission: The Deputy Head of Boutique will support the Head of Boutique in reinforcing, communicating, and executing The Chanel Difference on the boutique floor.
This includes upholding the image of the brand, managing and inspiring the boutique team, building a client-centric boutique team, and fostering close partnerships with internal stakeholders.
Key Responsibilities: 1.
Uphold the Image of the Brand (VM Merchandising + BTQ Maintenance + Grooming) 2.
Manage and Inspire the Boutique Team 3.
Build a Client-Centric Boutique Team 4.
Properly Manage Merchandise & Inventory 5.
Effectively Manage Day-to-Day Operations 6.
Foster Close Partnerships Person Specifications: 1.
Secondary School Graduate.
University Graduate a Plus 2.
Fashion/Retail/Luxury Background an Advantage 3.
Minimum 2 Years' Experience in Managing a Team of No Less Than 5 Members 4.
Fluent in English and Local Language, Mandarin a Plus 5.
Knowledge of Shop Operations Such as Stock Organization, Cash, and Credit Card Handling Stock Count Measures At Chanel, we value the perspective, experience, and potential you could bring to our team.
We encourage you to apply and be a part of our inclusive culture that nurtures personal growth and contributes to collective progress.
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