Hotel:Melaka (MKZJM), Jalan Syed Ab. Aziz, 75000 We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG(R), you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values,there's countless opportunities at your fingertips.We're growing; grow with us.Role PurposeAs General Manageryou will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute on brand standards and build awareness of the hotel andbrand within the local area.Key AccountabilitiesPeopleDevelop programmes and initiatives to increase team engagement that are aligned with the hotel's service philosophy.Develop, implement and monitor team member succession planning to ensure future bench strength.Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.Oversee HR related actions in accordance with company rules and policies.Guest ExperienceDemonstrate brand citizenship by maintaining compliance with all required brand and service standards.Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.Speak to guests:ask for their feedback and build relationships.Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets.Analyse financials to drive revenues, future profitability and maximumreturn on investment.Use distribution channels and technology platforms to drive revenue and maximise market share.Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.Responsible BusinessEnsure a safe and secure environment for guests, colleagues and hotel assets.Act as public relations representative to raise awareness of hotel and brand in local community.Drive team member involvement in community organisations, activities and businesses.Develop and carry out action plans to be environmentally:conscious by taking steps to reduce the hotel's carbon footprint.Perform other duties as assigned. May also serve as manager on duty.Key Skills and ExperiencesBachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.Five to ten years' of prior hotel management experience, or equivalent combination of education and experience.Experience required may vary based on size and complexity of operation.Must speak fluent English.What we offerIn return, well give you a competitive benefits package including salary, discounted accommodation worldwide and the opportunity to progress your career with IHG. Youll have the chance to work with a great team of people, and most importantly, well give you Room to be yourself.E:mailDISTRICT EXPERIENCE MANAGER16.02.2023SENIOR COMMISSIONING MANAGER EPC16.02.202316.02.2023Manager:Claims Advisory16.02.2023Leisure Sales Manager London, United KingdomSelina16.02.2023Description Who we are Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebr
