Job Description - IT Engineering Applications Specialist (24001147)OverviewWSP is seeking a dynamic IT Support Analyst specializing in Engineering Software. The ideal candidate is action-oriented, outcome-focused, and passionate about computer-aided design technologies. We are looking for a collaborative team player who aligns with our firm's vision for implementing and optimizing engineering software and supporting technologies and systems.Why WSP?We value and are committed to upholding a culture of Inclusion and Belonging.Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday.A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.A day in the life:Analyse and evaluate requests for engineering applications and systems based on user needs and requirements.Responsible for advanced support of BIM/CAD and engineering application software within WSP Americas.Collaborate with Business stakeholders, Engineering Software Support Team, and Information Management Team and contribute CAD/BIM expertise to help automate critical engineering processes to help achieve efficiencies.Manage introduction and use of new and updated engineering software products within the WSP Americas business as well as on large individual projects.Recommend use of appropriate engineering software tools and engineering document collaboration systems (e.g., BIM360/ACC, ProjectWise, ArcGIS, SharePoint Online).Participate and contribute in formalizing requirements, testing and acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines.Help develop training and change management plans around the use and adoption of Engineering application tools and software across the business.Maintain technical support documentation, knowledgebase articles for Engineering applications and share related knowledge effectively.Perform system testing, manage the UAT, the acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines.Continually improve the processes around engineering application delivery working with WSP Partners.Assist in the management of licensing of engineering applications and associated reporting.Maintain comprehensive knowledge of industry trends and standards in engineering and design systems.Identify training requirements for users of various engineering software applications; recommend and coordinate training.Communicate with and support end users.What you'll bring to WSP:Degree in IT or Computer Science or 5-7 years supporting engineering applications.Experience with engineering software (including AutoCAD, Revit, ProjectWise, BIM360/ACC) is an asset.Must be able to work in a fast-paced environment.Excellent command of the English language (spoken and written).Proficiency in French and Spanish is highly desirable.High-level working knowledge of either ACC/BIM360, ProjectWise, SharePoint.Preferable previous experience working on major infrastructure projects.Experience in Digital Engineering processes and management practices.Primary LocationChileOther LocationsBrazil, Mexico, Panama, Argentina, Colombia, Trinidad and Tobago, Peru
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