The Offer
- A role that offers a breadth of learning opportunities
- Opportunities for career growth & development
- Flexible working options
The Job
Key Responsibilities :
- Order Management : Oversee multiple healthcare portals for new orders. Ensure prescription accuracy and respond promptly to inquiries or requirements from doctors' offices.
- Script Verification : Review prescriptions carefully to confirm they meet all criteria before entering them into our system.
- Insurance Coordination : Work with insurance companies to verify codes and coverage, keeping everything compliant and on track to avoid delays.
- Queue Management : Prioritize and follow up on each order step-by-step to see it through to completion.
- Customer Interaction : Communicate confidently with healthcare providers and patients, offering updates and resolving issues with professionalism and empathy.
The Profile
Qualifications :
- DME & Medical Coding Knowledge : Familiarity with DME products, ICD codes, and clinical notes, plus a solid understanding of insurance processes related to medical equipment.
- Organizational Skills : Ability to juggle multiple tasks, stay organized, and keep priorities in line, even in a fast-paced environment.
- Clear Communication : Strong English skills for clear, effective communication with patients and healthcare providers.
- Adaptability : Willing to adapt as we grow, with a flexible approach to evolving product information, responsibilities, and business focus.
- Professional Presence : You're people-oriented, proactive, and able to work independently. You don't just check boxes;
you drive processes and take ownership.
This is a fantastic opportunity for someone who is process-oriented, enjoys problem-solving, and wants to grow in a transitioning company.
You'll contribute to high-quality patient care through efficient and effective management of medical equipment orders. If you're ready to make an impact in healthcare, apply now and be part of our dedicated team!
The Employer
Ready to make a difference in healthcare? Join our client New York-based healthcare company, which specializes in delivering essential medical equipment to patients who need it.