Description
Información Importante
Ubicación: Perú
Modalidad de trabajo: Híbrido
Resumen del puesto
Como un IT Support Intern (11790), formarás parte de un equipo tecnológico y ágil altamente calificado por respaldar y desarrollar soluciones de vanguardia para cumplir con los requisitos de nuestro negocio. Nos ayudará a acelerar los resultados empresariales de nuestros clientes mediante la innovación de productos digitales de vanguardia.
Responsabilidades y Funciones
- Brindar soporte en la identificación y solución de problemas relacionados con hardware, software, y periféricos.
- Recepcionar, registrar y gestionar solicitudes de usuarios a través de sistemas de ticketing para asegurar una respuesta oportuna.
- Proporcionar asistencia técnica tanto de forma remota como presencial a usuarios internos.
Requisitos y Habilidades.
- Estudiantes de últimos ciclos de Sistemas, Computación, Informática y afines.
- Disponibilidad para realizar prácticas pre profesionales por un mínimo de 6 meses a 1 año.
- Modalidad híbrida en Magdalena del Mar.
- Deseable: Conocimiento en instalación de sistemas operativos, manejo de Active Directory y sistema de tickets.
Requerimientos adicionales:
- Competencias:
- Conocimiento básico de hardware y software
- Resolución de problemas
- Comunicación efectiva
Acerca de Encora
Encora es el socio preferido de ingeniería digital y modernización de algunas de las principales empresas del mundo y empresas nativas digitales. Con más de 9,000 expertos en 47+ oficinas y laboratorios de innovación en todo el mundo, las prácticas tecnológicas de Encora incluyen Ingeniería y Desarrollo de Productos, Servicios en la Nube, Ingeniería de Calidad, DevSecOps, Datos y Análisis, Experiencia Digital, Ciberseguridad e Ingeniería de IA y LLM.
En Encora,
contratamos profesionales únicamente en función de sus habilidades y calificaciones, y no discriminamos en función de la edad, discapacidad, religión, género, orientación sexual, estado socioeconómico o nacionalidad.
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