**Operations Internship, Cusco****About us**MEDLIFE is a non-profit organization that partners with low-income communities in Latin America and Africa to improve their access to medicine, education, and community development projects. **Our mission** is to build a worldwide Movement empowering the poor in their fight for equal access to healthcare, education, and a safe home. **Our vision** is a world free from the constraints of poverty. MEDLIFE works with students from around the world in order to broaden their perspectives and better equip them to advocate for social justice.**Our ideal Operations Intern**We're looking for a passionate advocate who has an immediate connection to our mission and vision. We need **storytellers **that can elevate the voice of community members in developing countries. We need **community organizers**, who will rally groups together to fight for our cause, make positive connections, and build relationships with ease. We need **problem solvers **that can turn challenges into growth opportunities. A professional with a passion for social impact and who identifies with our organization's purpose. Able to multitask in a fast paced environment. If you want to make the world a better place, we need you.**About the Internship**We're looking for a new freelance talent to work hand in hand with volunteers, staff, and communities to collaborate with the Operation team to ensure a solid operation of the Service Learning Trips and travel extensions on the ground.**What will your day-to-day look like at MEDLIFE?**Help the Operations team in the following responsibilities:- **Create Educational Travel Experiences and Quotes for Chapters, Partners and Independent travelers.- Manage Hotels reservation.- Update activities and itineraries for all MEDLIFE regions.- Make follow-up to SLT Participants to complete key information such as: full SLT payment, flights information, dietary restrictions, passport information, etc.- Provide information to volunteers about MEDLIFE services & products:- Use of vouchers & discounts- Upgrade insurance- Extra accommodation and/or upgrades- New extensions- Identify and solve problems during the SLT and Extension operations.- Coordinate transportation reservation: airport transfers, hotel pickups, and other transportation arrangements.- Monitor transfer schedules and make necessary adjustments to accommodate changes or delays.- Analyze the feedback from SLT volunteers and identify improvements.- Make sure MEDLIFE merchandising in the warehouse is always updated.**What will you bring?**- Completed studies or bachelor/Technical degree in Tourism, Hospitality, or Business Administration, or related field.- 1+ year of work experience in the Tourism industry is a plus- Intermediate or advanced-level English skills required.- Be familiar with the basic operations of Travel destinations in Peru- Knowledge of Travel Destinations in Peru.- Knowledge of Travel destinations in Ecuador, Costa Rica or Tanzania is a plus.- Live in Cusco**Job Type**: Internship
