About us :Prometeo Talent is a #1 Ranked Recruitment Agency in America and Europe . We excel in connecting companies with exceptional technology and engineering professionals.We are collaborating with a multinational company with presence in 14 countries across the Americas, with a track record in the Telecommunications & IT sector and the best team in the industry.Our client specializes in offering services and products that enable the humanized use of technology, connecting it with society."Our proposal :We are currently seeking a Professional Services Engineer - Optical Networks to join our client s projects .Responsibilities :Provide technical support to the customers from product testing to implementation.Demonstrate superior technical competence in real-time resolution of embedded software, optical, and digital hardware specific to Groove, XTM, NDU-XR, and TNMS network management system.Act as the local interface to the customer for professional service delivery.Assist with customer-specific test planning and documentationManage high-visibility technical issues for customers.Lead technical meetings with customers.During deployments, provide on-site customer support to facilitate integration of Infinera solutions into their operations.Execute commissioning and / or acceptance testing according to the procedures.Perform hardware and / or software upgrades and expansions following the procedures.Assist technical support team in gathering all necessary information from a system with issues for resolution, when necessary.Draft and / or review methods of procedure (MOP) for deployment activities, technical, acceptance testing, root cause analysis (RCA), and knowledge management (KM) solutions.Requirements :Technical knowledge and ability to identify service requirements.Deep understanding of physical and logical network designs.Teamwork and organizational skills.Excellent interpersonal skills. Ability to work independently and / or as a member of a team.Ability to assist in detailed fault localization processes and root cause analysis of network issues identified during deployment and operation.SCA Professional Service Engineer.Strong technical background in metro, short-haul, and long-haul optical network technologies, including OTN / DWDM, ROADM, and Carrier Ethernet. ?Good technical background in testing or support of NM / OSS software via XML, CORBA, TL-1, or SNMP, or physical layer hardware of long-haul optical networks.Skills / Abilities / Capabilities.Minimum of five years deploying DWDM projects with experience in service migration. Experience with OTN products.Experience in network migrations impacting traffic.Self-learning ability. Problem-solving ability in a high-pressure environment. Leadership and teamwork skills. Languages : English (oral and written).Education / Experience : Bachelor's degree in Computer Science, Electronic Engineering, Telecommunications, or a minimum of 5 years of demonstrated experience in operation, deployment, or testing of high-speed optical networks for the service provider market.
