Do you relish the prospect of providing end to end support across multiple product suits?Would you like the opportunity to work in a high:impact role responsible for building customer loyalty?Join our APJ professional services teamOur team works with world leading companies in every major industry to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers and prospects to align Akamai solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform.Become a trusted advisorAs a Technical Project Manager, from pre:sales through to integration and performance, you will be an end:to:end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high:impact, fast:paced environment youll be project managing, problem:solving and building close relationships with customers across many industries.As a Technical Project Manager, you will be responsible for:Advocating best practice for the customer and internal teams during product design, development and implementationBeing the central point of contact for customers and leading the integrated account team delivering customer successPartnering with the business to review and ensure integration efficiency, high quality service and keep customers engagedIdentifying service enhancements and potential problems to ensure continuous improvements to quality of customer service deliveryCommunicating with internal, external customers and partners to share information and deliverablesDo what you loveTo be successful in this role you will:8 years of relevant experience and a Bachelors degree in Computer Science, or related field or its equivalentDemonstrate experience in a customer:facing role within the information technology industryShow some experience of managing and delivering technical customer projects successfullyShow understanding of working with network technologies, web performance or media related technologies, methodologiesand/or architecturesDemonstrate experience in delivering technical projects with an ability to manage multiple prioritiesDemonstrate communication skills and an ability to build trusting relationships with customers across various levelsBe a good team player, able to collaborate, prioritize, and solve problems in a fast changing environmentWork in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.Working with usAt Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people:centric, youll thrive here.Working for youAt Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:Your healthYour financesYour familyYour time at workYour time pursuing other endeavoursOur benefit plan options are designed to meet your individual needs and budget, both today and in the future.About usInnovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will
