Imagine a future where you ensure the safety and security of our digital identities and safeguard one of Ørsteds most valuable assets:dataJoin us in this role where youll provide end:Welcome to IT/OT Infrastructure Importante empresaYoull be part of IAM IPT where you, together with your colleagues, will provide 1st and 2nd level end:user support of incidents and requests related to user administration issues, the IAM Applications (IGA:SailPoint, GIR:Os2MO, PAM360), and IAM systems integrations, and provide troubleshooting and root cause analysis on the IAM Applications.Youll play an important role in:providing support to our business on Identity and Access Management related issues during projects and changes e.g., divestments, acquisitions, and other organisational changesensuring follow:up, timely completion, and reporting to CISproviding training to end:users in utilisation of the IAM solutionssupporting end:users in understanding the IAM processes, request, and approval workflowsparticipating in the Agile ceremonies while engaging in PI planning, backlog management, and the creation of features, user stories, and tasks against agreed priorities and objectives.To succeed in the role, you:have experience with working in a costumer:facing role providing first:or second:line IT support, effectively troubleshooting and working across our AIM processes and technologiespossess excellent communication skills, with theability to translate technical informationto a diverse range of costumershave the ability to follow processes while documenting your work effectively and undertaking basic investigations of issues with a problem:solving approachtake ownership of delivery of your work to agreed service levels and standardsunderstand or strive to work in a SAFe Agile setupare energetic and enthusiastic about delivering a great service to our customers.Join a world leader in green energyØrsted is a global leader in offshore wind energy and ranked the worlds most sustainable energy company. To be a frontrunner, we invest significantly in employee development, and from the moment you join us, well support your personal and professional growth. Here, youll get the opportunities that will unleash your full potential, and youll experience a collaborative, diverse, and dynamic work environment.Shape the future with usPlease dont hesitate to contact Haslinda Mohammad Ali, Talent Acquistion Consultant, on if youd like to know more about the position.For Malaysia, please dont hesitate to contact Talent Acquisition Operations MY on if youd like to know more about the position.About the jobContact personTalent Acquisition ConsultantWhat we offerVery high employee satisfaction and motivationContinuous learning and development for all employeesAn innovative environment that encourages diverse perspectives
