Verified Operations Team Lead Malaysia 17:Feb:2023:Urgent Position domainTeledirect Group ( Tcdx) location_onLima Veröffentlichung:19.03.23 Branche:Andere Verified Operations Team Lead Malaysia 17:Feb:2023:Urgent Position domainTeledirect Group ( Tcdx) location_onLima We are searching for a brilliant Verified Operations Team Lead Malaysia 17:Feb:2023 to join our all:star team at Teledirect Group ( TCDX) in Mala, Lima.Growing your career as a Full Time Verified Operations Team Lead Malaysia 17:Feb:2023 is a terrific opportunity to develop relevant skills.If you are strong in problem:Feb:2023 at Teledirect Group ( TCDX) todayVerified Operations Team Lead:Careers:TDCXJob positionVerified Operations Team LeadPosted date 17:Feb:2023BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award:winning and fast:growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to BeMoreTop Reasons to work with TDCXAttractive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coverageWorld:class workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company, winner of hundreds of industry awardsWhat is your mission?- Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly andmonthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers- Experience leading, inspiring and motivating others to meet goals and metrics- Possess project and resource management skills- Strong communication and interpersonal skills- Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting marketWho is TDCX?TDCX (NYSE:TDCX) provides transformative digital CX solutions, enabling world:leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, te
