Scorp Inc. is a fast-growing social media start-up based in Istanbul and San Francisco.
We created a number of mobile applications, including the 'world's most genuine social network Scorp app.
With over 16M users worldwide, the Scorp app has successfully re-defined the social network in Turkey.
Now, we are on a mission to redefine the social and entertainment scene with our newly launched Apps, which have already reached 100M+ users!
We are an organization committed to results and to the development of our work teams.
We are looking for a Freelance Customer Service & Content Creation (Portuguese Language) Our ideal candidate will have a high customer orientation, good communication skills, persuasiveness, results orientation and strong problem-solving skills.
This position will be responsible for expanding the customer base and building customer loyalty through excellent service, building customer loyalty, and exceeding customer expectations.
Qualifications Minimum 6 months of experience in Customer Service - Desirable Proficiency in communication and collaboration Ability to create engaging content for social media Strong command of applications like TikTok, Ig, etc Adeptness in multitasking Advanced Portuguese - Required (please specify in the application) Responsibilities Resolving customer issues with a positive and proactive approach.
Respond quickly and accurately to a high volume of requests from our customers Updating the checklist on a weekly basis Create, plan and publish content aligned with marketing strategy and audience interests.
Monitor performance of publications and analyze metrics to adjust and improve campaigns.
Demonstrating creativity in templates.
What we offer?
Hybrid work.
15 vacation days a year Possibility of job growth and professional development Diversity and collaborative environment Private health insurance covered at 100% (6th month completed)