Service Design Magazine | Service Designer

We are Solera, an innovation boutique that seeks to make our clients a better version of themselves, working as a team under the great User Centered Design strategy, managing to transform them into more human, more relevant and more successful companies.In our daily work, we co-create with our clients, major economic groups, unique digital experiences that quickly become Success Stories and reach millions of users.What is the professional we are looking for like?3 years of experience.Knowledge of work methodologies such as: Design Thinking.Interest in service design with experience using service design methods.What will your challenges be?You will define, design and prototype services and implement business and technology-supported processes that reflect the most effective paths, representing an optimized and integrated customer and user experience.You identify, define and monitor experience design metrics across all customer touchpoints.Defines customer journeys applied to various businesses and maps the services associated with them.You execute the design process correctly with a user-centric focus.You deliver presentations to clients to convey team research findings with audience-appropriate storytelling.You interact with business and technology stakeholders.ToolsFigmaMiro/MURALGoogle SuiteExcel
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