Future Project Lead Engineer Service Now - Peru Whatsuccess looks like in this role : - Transforms business requirementsand process / procedure work flows into technical designs that can bemechanized into automation routines using a modular design approachto allow for repeatability.
- Uses programming techniques andscripting languages to develop automation routines. - Identifiesand executes test cases to perform unit and integration testing ofautomation routines.
- Collaborates with Architects to engineer newrelated capabilities. - Complies with the development activities ofthe Software Development Life Cycle (SDLC).
- Collaborates with theAutomation Analyst, account and customer teams to deploy automationroutines.
- Conducts code reviews to ensure the automation routinescomply with development standards and perform according to thetechnical design.
- Identifies and executes test cases to performunit and integration testing of automation routines and relatedprocedures interfacing with APIs to manipulatecloud / infrastructure-based components.
You will be successful inthis role if you have : - Bachelor's degree in IndustrialManagement, Computer Science, related field of study and / or jobexperience.
- Deep experience in delivering infrastructure relatedservices. - Diverse programming skills and experience. - Expertlevel with ITSM platform(s) and ITIL processes.
- Subject MatterExpert level in developing and deploying automation routines. -Highly experienced in Automation (process, health check and / orconfiguration management).
- Strong track record for being aself-starter and collaborating across global teams. - Effectivecommunicator and mentor.
- Experience with automation tools(ServiceNow Orchestrator / Integration Hub / Flow Designer, Ansible,Foreman, or equivalents).
- Experience with ConfigurationManagement Tools (Puppet, Ansible). - Experience with Azure DevOps.- Expert level using documentation tools like Word, Adobe PDF, etc.
for written communications. - Expert level using presentation toolslike PowerPoint for presentations and verbal communications.
Expert level programming experience using scripting languages likePython, Java Script, PowerShell, etc. - Experience in integrationsusing RESTful APIs and web services.
Ability to work with variousdata formats (JSON, XML) and protocols (HTTP, HTTPS) to ensureseamless integration between systems.
Expert level withinfrastructure administration (i.e. Windows admin, Unix admin, DBadmin, etc.). - Highly experienced with Incident Request and Changewithin ITILv3.
SDLC (Software Development Life Cycle) and AgileMethodologies (SCRUM). Nice to Have : - SQL (queries, storedprocedures,
DML, etc.
Prefer Microsoft SQL Server or equivalentDBMS technologies. - Cloud Management Platforms like Right Scale orServiceNow ITOM CMP.
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